Foxhole Privacy Policy

Effective Date: 02.13.2025

Foxhole values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you use our website (“Site”) and services. By accessing or using our Site, you agree to the terms outlined in this policy.

1. Information We Collect

Information You Provide

This includes personal details such as:

• Your name, email address, phone number, and payment information when creating an account or booking a stay.
• Housing preferences, messages sent through our platform, and reviews you submit.

Automatically Collected Information

We collect device and usage data, including:

• IP addresses, browser details, access times, pages viewed, and navigation patterns.
• This data is gathered via cookies and similar tracking technologies.

Information From Third Parties

We may collect additional data from:

• Payment processors, identity verification services (e.g., ID.me), and background check providers.

2. How We Use Your Information

Foxhole uses your information to:

• Provide and improve our services, including bookings, payments, and platform enhancements.
• Communicate with you, such as sending confirmations, updates, and responding to inquiries.
• Personalize your experience with tailored recommendations and content.
• Ensure compliance with legal obligations and protect against fraud.

3. Sharing Your Information

We only share your information in specific cases:

• With Hosts and Guests to facilitate bookings and interactions.
• With trusted service providers such as payment processors and cloud hosting services.
• To comply with legal requirements or enforce our Terms of Service.
• As part of business transactions, such as mergers or acquisitions.

4. Data Security

Foxhole implements strict security measures to protect your personal information, including:

• Encryption, firewalls, and secure servers.
• Access controls to prevent unauthorized access.
  However, no method of transmission over the internet is 100% secure, and we encourage users to take precautions.

5. International Data Transfers

Foxhole operates globally, meaning your information may be transferred and processed outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

6. Retention of Personal Information

We retain your information as long as necessary to:

• Provide services, comply with legal obligations, resolve disputes, and enforce agreements.
• The retention period depends on legal requirements and the nature of the data.

7. Cookies and Tracking Technologies

Foxhole uses cookies and tracking technologies to:

• Enhance user experience and optimize platform functionality.
• Track browsing behavior and provide personalized recommendations.
  You can manage cookie preferences in your browser settings, but disabling cookies may affect your experience.

8. Children’s Privacy

Foxhole does not knowingly collect personal information from individuals under 18 years old.

• If we become aware that we have inadvertently collected such data, we will delete it promptly.

9. Cancellations and Refunds

• Cancellation policies are determined by Hosts and displayed on their listings.
• Guests and Hosts must comply with these policies.
• Foxhole is not responsible for mediating disputes related to cancellations or refunds.

10. Disclaimers

Foxhole provides the platform “as is” with no warranties regarding:

• The quality, safety, or legality of listings or Host Services.
• Any guarantees of uninterrupted service.

11. Limitation of Liability

To the maximum extent permitted by law, Foxhole is not liable for:

• Any indirect, incidental, special, consequential, or punitive damages.
• Any loss of profits, revenue, data, or goodwill.
• Any claims arising from interactions between Hosts and Guests.

12. Indemnification

You agree to indemnify and hold harmless Foxhole, its affiliates, officers, directors, employees, and agents from claims, damages, or liabilities arising from:

• Your use of the platform.
• Your interactions with other users.
• Any disputes related to bookings or accommodations.

13. Termination

Foxhole may suspend or terminate your account if:

• You violate our Terms of Service.
• Fraudulent or inappropriate behavior is detected.
• Legal requirements or security concerns arise.

14. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to conflict of law principles.

15. Dispute Resolution

Any disputes related to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration shall take place in [Insert City, State].

16. Changes to This Privacy Policy

Foxhole may update this Privacy Policy periodically.

• We will notify users by updating the “Effective Date.”
• Continued use of the platform after changes constitutes acceptance of the new policy.

17. Contact Us

For questions or concerns about this Privacy Policy:

Email: support@stayfoxhole.com
Website: www.stayfoxhole.com