Effective May 30, 2025
By using Foxhole, you agree to the following Terms of Service. These terms govern your access to and use of the Foxhole platform, including all services provided to both Hosts and Guests.
Foxhole is a verified platform built for the military community. Only verified members of the U.S. military — including Active Duty, Veterans, National Guard, Reservists, and Dependents — are eligible to book stays as Guests. All Guests must complete a military verification process through VerifyPass before making a reservation.
Civilians may host on Foxhole and list properties for verified military members to book; however, they are not permitted to book stays themselves. All civilian hosts must submit a Host Application, undergo a screening process by the Foxhole team, and receive formal approval before their listing can go live.
Civilians may host on Foxhole and list properties for verified military members to book, but civilian users are not eligible to create Guest accounts or make reservations.
Foxhole connects verified military Guests with trusted Hosts offering short- and long-term housing near U.S. military bases. Foxhole is not a property management company and does not own or operate any listings.
All payments for bookings must be processed through the Foxhole platform via Stripe. Guests are responsible for paying any agreed-upon fees, and Hosts are responsible for providing the listed accommodations.
Short-Term Bookings (<28 days): Foxhole collects a 10% platform fee from the total booking cost.
Long-Term Bookings (28+ days): Foxhole collects a one-time 15% Finder’s Fee based on the first month’s rent.
Foxhole covers Stripe processing fees for both Guests and Hosts.
Guests must review and adhere to the Host’s stated cancellation policy, which is displayed on each listing at the time of booking. Refunds, if any, are determined by the Host’s policy and not by Foxhole. Guests who cancel after the cancellation window may forfeit part or all of their payment. Frequent or last-minute cancellations without valid justification may result in account review or suspension.
Hosts are expected to honor every accepted booking. Cancellations by a Host damage trust and reliability across the platform. If a Host cancels a confirmed booking without extraordinary cause (e.g., natural disaster, personal emergency), Foxhole reserves the right to:
Decrease listing visibility
Temporarily suspend or permanently remove the Host’s account
Withhold future guest requests or disable payouts
Hosts who cancel more than once within a 6-month period may be permanently removed from the platform. Last-minute cancellations (within 72 hours of check-in) are subject to strict review and may result in immediate delisting.
Users agree to act respectfully and professionally when using the platform. Foxhole reserves the right to remove any user who engages in harassment, discrimination, abuse, or behavior inconsistent with our community values.
Hosts must:
Maintain accurate listings
Ensure the property is clean, safe, and available as advertised
Respond to booking requests in a timely manner
Fulfill the terms of any accepted booking
Guests must:
Be respectful of host property and policies
Pay all booking-related fees through the Foxhole platform
Follow community standards and rules outlined by the Host
Foxhole is not responsible for any damage, loss, injury, or dispute arising from the use of a listed property. Hosts and Guests are responsible for resolving any issues that occur during a stay.
By listing a property on Foxhole, all Hosts agree to exclusively process:
All short-term stays (under 28 days), and
The first month’s payment for any long-term stay (28+ days)
through the Foxhole platform.
Any attempt to take a booking off-platform — including sharing personal contact information to circumvent Foxhole’s system — is a direct violation of these Terms.
Foxhole reserves the right to:
Permanently ban any Host who violates this policy
Remove listings or suppress visibility
Withhold access to leads or Guest requests if misuse is suspected
This policy exists to protect both Hosts and Guests and to maintain the integrity of our trusted, verified military-only community.
Foxhole reserves the right to suspend or permanently remove any user who:
Attempts to take bookings or payments off-platform
Engages in fraud, deception, or misrepresentation
Damages property or violates the terms of a stay
Repeatedly cancels bookings without valid cause
Disrespects or harasses Hosts, Guests, or Foxhole staff
If the user is Active Duty military, Foxhole reserves the right to notify their Chain of Command for behavior inconsistent with military conduct expectations.
Examples of unacceptable behavior include, but are not limited to:
Destroying or stealing property
Leaving excessive mess or damage
Ignoring checkout or house rules
Using threatening, abusive, or discriminatory language
Booking under false identity or for another person without approval
Foxhole upholds the military standard. We expect professionalism, respect, and integrity in every interaction on our platform.
To preserve trust and protect all users, Foxhole enforces the following:
One Account Per User: Users may only maintain one account. Duplicate or deceptive accounts will be removed.
Verification is Required: All users must complete identity verification through VeridyPass. Fraudulent verification attempts will result in removal.
Account Sharing is Prohibited: You may not allow others to access or use your account.
Security is Your Responsibility: You are responsible for protecting your login credentials. Report unauthorized activity immediately.
No Scams, Impersonation, or Platform Abuse: Use of bots, impersonation, or fraudulent behavior is prohibited. Foxhole actively monitors for suspicious activity and reserves the right to take immediate enforcement action.
Foxhole was built by and for the military. As such, all users are held to a standard of behavior that reflects military values. By using this platform, you agree to the following:
Treat all Guests, Hosts, and Foxhole staff with courtesy and professionalism.
Honor all booking terms and platform obligations.
Harassment, discrimination, or abusive behavior is strictly prohibited.
Use your real identity and be honest in all communications.
Do not mislead, misrepresent, or manipulate platform systems.
Report misconduct or fraud through official support channels.
Guests must respect all property rules, privacy, and house expectations.
Hosts must provide safe, accurately listed spaces.
Any illegal or unauthorized activity is grounds for immediate removal.
Foxhole expects behavior aligned with military professionalism.
Serious misconduct by Active Duty users may result in Chain of Command notification.
This includes UCMJ violations, gross disrespect, or damaging the platform’s integrity.
Violations of the Code of Conduct may result in:
Suspension or permanent account removal
Payment or listing restrictions
Reporting to appropriate military or legal authorities
Foxhole is not just a platform — it’s a standard.
These Terms of Service may be updated at any time. Continued use of the platform after changes constitutes acceptance of the new terms.
For support or questions related to these Terms, contact us at:
support@stayfoxhole.com